Politique d’expédition

SHIPPING POLICY

At NUFFACE SHOP, we are committed to processing and delivering your orders as efficiently as possible. Please review the information below regarding our shipping process, delivery times, and shipping costs.

1. Where Do We Ship?

We offer worldwide shipping, allowing customers from different countries to receive their orders.

Please note that shipping availability and delivery times may vary depending on the destination.

2. How Are Delivery Times Calculated?

The estimated delivery time depends on several factors, including order processing and transportation.

Order Processing

Once your payment has been successfully authorized and verified, we will begin preparing your order for shipment.

Order processing generally takes 2–4 business days.

Please note that processing times may occasionally be longer during periods of high order volume, promotions, holidays, or other unforeseen circumstances.

Delivery Time

After your order has been processed and shipped, the package will be handed over to the appropriate delivery carrier.

For deliveries to Canada, the average estimated transit time is approximately 14–28 days, although many orders may arrive sooner.

Delivery times can vary depending on your location, the carrier, customs procedures, weather conditions, and other factors beyond our control.

Please note: All delivery times provided are estimates only and are not guaranteed. Your package may arrive earlier or later than the estimated timeframe.

3. How Much Does Shipping Cost?

Shipping charges are calculated based on factors such as your delivery location and the weight of your order.

The minimum shipping fee is $4.90.

From time to time, we may offer free shipping on orders of $40 or more, depending on the promotions or shipping offers available at the time of purchase.

Any applicable shipping promotion will be displayed during the ordering process.

4. Delivery Information

Please make sure that all shipping information provided at checkout is complete, accurate, and up to date.

If your address or other delivery information is incorrect or incomplete, we may need to contact you to obtain the correct details. This may result in additional delivery delays.

Packages may also experience delays due to customs clearance, local postal procedures, weather conditions, or carrier-related issues.

To reduce the risk of your package being returned to us, please provide your full address, including all necessary apartment, building, unit, postal code, and other relevant information.

If a package is returned to us because the shipping information provided was incomplete or incorrect, additional shipping charges may apply if you request that the order be shipped again.

5. Customs and International Deliveries

For international orders, delivery times may be affected by customs clearance procedures in the destination country.

Any customs duties, taxes, import fees, or other charges imposed by local authorities are the responsibility of the customer unless otherwise stated at checkout.

NUFFACE SHOP is not responsible for delays caused by customs or local authorities.

6. Delays Beyond Our Control

While we do our best to ensure timely delivery, NUFFACE SHOP cannot be held responsible for delays caused by circumstances outside our reasonable control.

These may include carrier delays, customs processing, severe weather, natural events, strikes, public holidays, incorrect delivery information, or other unforeseen circumstances.

If your order is delayed, we recommend checking the tracking information provided and contacting the carrier when appropriate.

7. Contact Us

If you have any questions regarding your order or shipping, please contact us at:

NUFFACE SHOP
Email: nufaceshop@gmail.com